Frequently Asked Questions

No. Sanalis Essentials is classified as a food supplement under UK and EU food supplement regulations. It is not a medicine, and it is not intended to diagnose, treat, cure or prevent any disease or health condition. Any claims on this site refer to specific named nutrients, in accordance with Regulation (EC) No 1924/2006.

Take one capsule per day with a full glass of water. We recommend taking it with a meal. Do not exceed one capsule per day. If you miss a dose, simply continue the following day - do not take an extra capsule. This is not medical advice.

Each pack contains 90 capsules. At the recommended dose of one capsule per day, this represents a 90-day supply (approximately three months).

You fill in your name and phone number in our order form. One of our team members will call you during working hours (Monday to Friday, 9:00-17:00 UK time) to confirm your order. Once confirmed, we dispatch your order. You pay cash or by card when the parcel is delivered to you. There is no upfront payment at any stage.

After phone confirmation, we dispatch within 1-2 working days. Standard UK delivery takes approximately 2-4 working days after dispatch, depending on your location.

Yes. You can cancel your order at any time before dispatch - simply let us know during the confirmation call or contact us by email. If the order has already been dispatched, you can still return the unopened pack under our 14-day return policy.

You have 14 days from the date of delivery to return an unopened pack. Please contact us by email at [email protected] and we will send you return instructions. Please note that for hygiene reasons, opened food supplement packaging cannot be returned unless the product is faulty.

If you take prescription or over-the-counter medication, are pregnant or breastfeeding, or have a known medical condition, please consult a qualified healthcare professional before starting any food supplement. This applies to all supplements, not specifically to ours.

Sanalis Essentials is manufactured in the European Union under Good Manufacturing Practice (GMP) standards applicable to food supplements.

Yes. The capsule shell is made from hydroxypropyl methylcellulose (HPMC), which is plant-derived and suitable for vegetarians. The product is also free from gluten and lactose.