Food supplement. Not a medicine. Sold by KARAKOSMAS IOANNIS, Athens, Greece.

Privacy Policy

Last updated:

This Privacy Policy explains how KARAKOSMAS IOANNIS ("we", "us", "our") collects, uses and protects personal data when you use this website or purchase Sanalis Essentials. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect

We collect the following categories of personal data:

  • Order information: Your name and phone number, submitted via the order form.
  • Contact enquiries: Your name, email address and message, submitted via the contact form.
  • Technical data: IP address, browser type, pages visited, time of visit - collected automatically via server logs and, with your consent, via analytics cookies.
  • Cookie data: Your cookie consent preferences, stored in your browser's local storage.

2. How we use your information

  • To process and confirm your order by telephone.
  • To arrange delivery of your purchase.
  • To respond to your contact form enquiries.
  • To comply with legal obligations.
  • With your consent: to analyse website usage and improve our service; to deliver relevant advertising.

3. Legal basis for processing (UK GDPR Article 6)

  • Article 6(1)(b) - Contract: Processing your order requires your name and phone number.
  • Article 6(1)(c) - Legal obligation: We retain certain records as required by UK law.
  • Article 6(1)(f) - Legitimate interests: Basic website security and fraud prevention.
  • Article 6(1)(a) - Consent: Analytics and marketing cookies, where you have given consent via our cookie banner.

4. Sharing your information

We do not sell your personal data. We may share data with:

  • Delivery service providers, solely to fulfil your order.
  • Google LLC (analytics and advertising services) - only if you have consented to those cookie categories.
  • Legal authorities, if required by law.

5. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption.

6. Your rights

Under UK GDPR, you have the right to: access your personal data; have inaccurate data corrected; request erasure of your data; object to certain processing; request restriction of processing; data portability; and to withdraw consent at any time (without affecting the lawfulness of prior processing). To exercise any right, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. International transfers

When you consent to analytics or marketing cookies, your data may be processed by Google LLC in the United States. Such transfers are subject to appropriate safeguards under UK GDPR (including Standard Contractual Clauses or the UK-US Data Bridge).

8. Retention periods

Order records are retained for up to 6 years in accordance with UK tax and commercial law. Contact enquiry data is deleted after 12 months. Cookie consent records are retained for the duration of the consent period (up to 12 months).

9. Children's privacy

This website and our product are intended for adults aged 18 and over. We do not knowingly collect personal data from children.

10. Third-party services

This website uses the following third-party services:

  • Google Ads conversion tracking - collects data on ad interactions (cookies: _gcl_au, _gcl_aw); only active with your marketing consent.
  • Google Analytics - collects anonymised usage data (cookies: _ga, _gid, _gat); only active with your analytics consent.
  • Google Maps - embedded map on our Contact page. Google may collect technical data when the map loads. See Google's Privacy Policy at policies.google.com/privacy.
  • Google Fonts - fonts loaded from Google servers; Google may log your IP address.

All advertising and analytics cookies are denied by default and only set after you have given explicit consent via our cookie banner (Consent Mode v2).

11. Cookies

Please see our Cookie Policy for full details of the cookies we use and how to manage them.

12. Updates to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after an update constitutes acceptance of the revised policy.

13. Contact

KARAKOSMAS IOANNIS · Odos Panepistimiou 34 · 106 79 Athens · Greece
Email: [email protected] · Phone: +44 20 3956 7412